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Terms of service


OVERVIEW

These terms and conditions apply to all users of Villager Studio LLC, including its online platform and any business dealings conducted through Villager Agency, a subset of Villager Studio LLC. By accessing or using our services or purchasing products, you agree to these terms and conditions.

PRODUCT INFORMATION

We make every effort to ensure that product descriptions, photos, and specifications on our website are accurate. However, due to variations in display settings, lighting and manufacturing processes, colors and textures may slightly differ from the images shown.

ORDERS AND PAYMENT

All prices are listed in USD. We accept payments via credit card, debit card, PayPal, and other available methods on our site. Orders will only be processed after payment has been successfully confirmed.

SHIPPING AND DELIVERY
  • Orders are typically processed within 14-21 business days.
  • Delivery times vary based on location. Delays due to customs, weather conditions, or external factors are beyond Villager Studio’s control.
  • For international orders, the customer is responsible for any applicable duties and taxes.
RETURNS AND EXCHANGES
  • Returns or exchanges are accepted within 14 days of delivery for unworn, undamaged items in their original packaging. Return shipping costs are the customer’s responsibility unless the product is defective or an incorrect item was delivered.

  • To initiate a return, please contact us at admin@villager.studio. Refunds will be processed back to the original payment method within 7 business days after receiving the returned goods.

CUSTOM ORDERS (VILLAGER AGENCY)

Villager Agency, a subset of Villager Studio LLC, provides customized B2B apparel and merchandising services. Additional terms specific to each transaction apply. Disputes related to B2B transactions will be handled according to the mutually agreed upon terms in the contract.

LIMITATION OF LIABILITY

Villager Studio LLC will not be liable for any damages exceeding the value of the purchased product, including any incidental or consequential damages arising from the use or performance of our products.

DISPUTE RESOLUTION

For disputes related to personal consumer transactions, all issues will be resolved in accordance with U.S. law under the jurisdiction of Delaware. Disputes related to B2B transactions will be handled according to mutually agreed upon contractual terms.

INTELLECTUAL PROPERTY
All content on our website, including but not limited to images, designs, logos, and text, is the exclusive property of Villager Studio LLC. Any unauthorized use of this content is strictly prohibited.

Privacy Policy

INFORMATION WE COLLECT

We collect personal information such as your name, email address, shipping details, and payment information when you make a purchase or subscribe to our newsletter. We also gather information through cookies, web beacons, and other tracking technologies to enhance your experience on our site.

HOW WE USE YOUR INFORMATION
  • Order Fulfillment: Your personal information is used to process and deliver your orders, including returns.
  • Communication: We may use your email to send order updates or promotional offers. You may opt out at any time.
  • Service Improvement: We use data analytics to understand customer preferences and enhance our website’s performance.
SHARING INFORMATION

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers (e.g., payment processors, shipping companies) that assist in fulfilling your orders.

DATA SECURITY

We prioritize the security of your personal data and employ robust technical and organizational measures to prevent unauthorized access, loss, or destruction of your information. However, no system is completely secure, and we cannot guarantee absolute data security.

COOKIES

Our website uses cookies to improve functionality, monitor user behavior, and enhance the shopping experience. You may disable cookies through your browser settings, but doing so may limit certain features on our site.

YOUR RIGHTS

You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at admin@villager.studio.

 

This webpage outlines Villager Studio LLC’s Terms and Conditions and Privacy Policy. By using our website or services, you agree to abide by these terms. If you have any questions, please reach out to us at admin@villager.studio.